We must be notified of intent to return within 7 days of receipt of goods.

Authorisation must be obtained by emailing us before anything is returned and item must be returned within 7 days of receiving our confirmation email.

Reason for return must be included in writing with the returned item.

We cannot accept returned underwear for hygiene reasons;

Item must be unworn (apart from trying on);

Item must be unmarked;

We will not issue refunds or exchanges until we are in possession of the returned item therefore recorded delivery is recommended.

Postage and packing charges are not refunded.

We charge a 10% restocking fee (£1 minimum charge. £5 maximum charge per item) to cover our costs which will be deducted from the refund. This charge can be waived at our discretion.